FAQs

Why is it important to maintain my home windows?
Maintaining your windows will extend the lifespan of your windows avoiding a costly replacement project while still keeping with the original design and beauty of your home.

How do I know if my windows are not functioning properly?
Casement windows will stick and become hard to open, possibly even damaging the operating hardware. Double-hung windows will also stick and become hard to open, or conversely, lose their ability to stay up and open.

What are the common signs of window damage?
Fogged glass, rotten wood, loose or peeling cladding, and/or paint.

How can window problems escalate if not addressed?
Windows can reach a state beyond repair if left un-maintained forcing the homeowner to pay for a costly replacement, when repair could have been an economical option had it been performed sooner.

What’s the average lifespan of residential windows?
Residential wood windows have a lifespan of 25-30 years when properly maintained, but factors including harsh weathering can shorten the lifespan. 

Why do windows fog up, and is it a bad sign?
Windows fog up due to moisture leaking into the air space between the panes, not being able to escape.  This is caused by a crack that has formed in the edge sealant between the panes.

Can damaged windows lead to other home issues?
Badly rotted wood window sills and sashes can allow moisture to seep into the wall cavity causing significant water damage over time.

How do I know if my window damage is repairable?
It takes a trained expert in window repair products and techniques to determine if a window can be repaired or it needs to be replaced.

Can cracked windows be fixed, or do they need to be replaced?
In “most” cases, cracked glass can be replaced instead of having to replace the entire window.

What should I do if my windows are leaking air or water?
Have a repair expert like ReWindow perform an inspection of your windows to determine their status.   

Are there temporary fixes for damaged windows?
Yes there are, but that is only what they are; temporary. Quick fixes and patch jobs merely prolong the inevitable and potentially mask further damage requiring replacement, when a proper repair could have solved the issue long-term originally.

What are the steps to take after noticing window damage?
Assess your budget, time frame, and expectations of a window project. If repair is a logical solution for you, contact an expert like ReWindow to discuss your project. 

How can I tell if my window frame is damaged?

Paint will begin to peel. Wood components will darken, distort their shape, and begin to crumble or deteriorate typically at the joints.

Can window damage be covered by home insurance?
Window damage such as hail or storm damage is covered by most insurance.  However, rotted wood and/or fogged glass are considered maintenance issues and are not covered. 

What types of window damage can ReWindow fix?
Rewindow has a product line available to repair any common wood window damage issue.

How long does a typical window repair take with ReWindow?
Most projects are completed in one day.

What is the cost range for ReWindow’s services?
ReWindow services cost 60-90% less than your typical wood window replacement project. 

Does ReWindow offer any warranties on their repairs?
ReWindow offers an on-the-spot craftsmanship guarantee on all repairs and up to a 10-year warranty on sash products. 

Can ReWindow repair windows of any age or style?
ReWindow services fit best with a home that is 10-50 years old.  Historic restoration has its own experts to meet the challenges of historic renovation.

How soon can ReWindow start the repair process?
Lead time varies by service and scope of the project.

Are ReWindow technicians certified or trained?
All technicians are put through a rigorous training program designed personally by the founder of the company.

What materials does ReWindow use for repairs?
ReWindow only uses millwork grade wood components and the highest quality, professional grade sealants and supplies.

What are ReWindow’s service areas?
All of central Indiana.

How does ReWindow compare to other local window repair services?
ReWindow’s founder wrote the book on window repair 25 years ago and continues to set the bar for quality, integrity, and professionalism.

Does ReWindow use OEM parts for repairs?
Many components original to the window brands are obsolete, but through an exclusive partnership with the country’s leading window component manufacturer, ReWindow is able to provide the highest quality repair parts available.

Can ReWindow match the style of my existing windows during repair?
Matching the original window in like, kind, and quality is our #1 goal. 

What is ReWindow’s turnaround time for a repair quote?
Our goal is the same business day for online quotes and 3-5 business days for an at-home consultation.

Can ReWindow repair windows with unique or custom designs? 
Nope.

How does ReWindow maintain affordability without compromising quality?
Affordability is at the core of what we do and a principle we’ve designed our services around.  Offering an affordable option to full replacement gives our customers a choice for their home and budget.

What should I expect on the day of the repair from ReWindow?
An amazing experience.